Privacy

You agree to the privacy policy below:

We, DharmikVibes.com [An Unit of DIVVIB LIFESTYLE PRIVATE LIMITED] the creator of this Privacy Policy ensure our firm commitment to your privacy vis-à-vis the protection of your priceless information. The privacy policy contains information about ‘DharmikVibes.com’ or its cub websites’. In order to endow you with the use of services, we may collect, and in some circumstances, disclose information about you. To enhance better protection of your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.

If you have any questions or concerns regarding this privacy policy, you should contact our Customer Support Desk at hi@dharmikvibes.com

Overview

In order to register with this website, you are required to login through any Social Networking Website or your Email Id. In case you login via a Social Networking site, after your permission, we will have access to details such as Name, Photos, Age, Gender, City, friends, Family, Past Life, Income, interest, social feeds, likes etc. We commit to respecting your online privacy data. We further recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. Information that is considered personal about includes, but is not limited to your name, address, email address and other contact information.

In order to register with this website, you are required to login through any Social Networking Website or your Email Id.In case you login via a Social Networking site, after your permission, we will have access to details such as Name, Photos, Age, Gender, City, friends, interest, social feeds, likes etc.

If in case you login through your Email Id, you may will be obligated have to provide more information to register with us which includes, but is not limited to:

Name, User name, Password, Mobile number, Personal Interests, Friends, Location, temples, visit, donation, travel, hotels, family, Device Data, Browser Data, Cookies IP, Social Data, Photo based age, gender, Blogs and News.

Notification of modifications and changes to the terms of Service and Privacy Policy

We reserve the right to change the Terms and Privacy Policy from time to time as seen fit, without any intimation to you, and your continued use of the site will signify your acceptance of any amendment to these terms.

You are therefore advised to re- read the Terms of Service on a regular basis.Should it be that you do not accept any of the modifications or amendments to the Terms, you may terminate your use of this website immediately.

Information we collect

Our site’s online registration requires you to log in using any Social Networking site or your Email Id. Except for your Personal chats, any other information you share on the website or the Social Networking Site may be collected by DharmikVibes.com.

The Website collects Your information regarding and including but not restricted to purchases, gifting, Community Discussions, Profile, Mobile, Interests and interactions, activities, stories, photos, Phone calls, Surveys, Friends, cookies, social, IP, Sanitation, Geolocation, Browser, Public available data and more.

DharmikVibes.com undertakes not to disclose, except as otherwise provided, the Personal Information and Sensitive Personal Information provided by you to any person, unless such action is necessary in the following cases: To meet requirements of any applicable law, regulation, legal process, enforceable governmental request, or customary practice directly or through our affiliates / Astrologists / Pandits / Temples / Societies /Associations /Religious Institutions.Protect and defend DharmikVibes.com’s or its Affiliates’ rights, interests or property Enforce the terms and conditions of the products or services or Terms and Conditions Act to protect the interests of DharmikVibes.com, its Affiliates, or its members, constituents or of other persons For statistical analysis and verification or risk management To enforce applicable terms and conditions, including investigation of potential violations To detect, prevent, or otherwise address fraud, security or technical issues To protect against harm to the rights, property or safety of

Information You Provide

We collect personal information such as name, email address, phone number, and password when you create an account. Payment-related information is collected for transactions but sensitive financial details are not stored. Users may also provide data related to pooja bookings, pilgrimage plans, astrology consultations, and temple contributions.

Automatically Collected Information

We collect device and usage data, including IP address, device type, operating system, app usage analytics, and crash logs. Location data may be collected if enabled, to provide personalized services, pilgrimage assistance, and temple navigation. Identifiers may also be used for advertising and analytics to deliver relevant content.

Media Access & Notifications

With user consent, the app may access photos and videos for social sharing, profile customization, and content uploads. Full-screen notifications may be used to deliver important updates, travel alerts, and service reminders.

Health & Wellness Features

Certain services related to astrology and wellness may analyze health-related insights to provide better recommendations and personalized experiences.

Financial Features

The platform offers mobile payments, digital wallets, rewards, insurance, and “buy now, pay later” options. All transactions comply with industry security standards to ensure data protection.

Cookies

We use data collection devices such as “cookies” on certain pages of our Websites. “Cookies” are small files stored on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a “cookie”. Cookies can also help us provide information, which is targeted to your interests. Cookies may be used whether you register with us or not.

EXTERNAL LINKS ON WEBSITE

The Website may include hyperlinks to other web sites or content or resources.We have no control over any websites or resources, which are provided by companies or persons other than Us.

You acknowledge and agree that We are not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such websites or resources.

You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources.These third- party service providers and Third – Party Sites may have their own privacy policies governing the storage and retention of your personal information that you may be subject to.We recommend that when you enter a Third – Party Site, you review the Third Party Site’s privacy policy as it relates to safeguarding your personal information.We use third – party advertising companies to serve ads when you visit the Website.

Our use of your Information

Your contact information is used to contact you when necessary. We use the personal information provided by you for our studies and data analysis. We also use your data on ‘likes’ and ‘dislikes’ to track your profile and facilitate target-specific Advertising. We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. Finally, we may use your IP address to help protect our partners and ourselves from fraud. We will continue to enhance our security procedures as new technology becomes available. We will transfer information about you if We are acquired by or merged with another company. In this event, we will notify you by email or by putting a prominent notice on the site before information about you is transferred and becomes subject to a different privacy policy.

How We Use Your Information

Collected data is used to enhance and improve spiritual services, pilgrimage bookings, and temple experiences. It helps personalize recommendations for astrology consultations and poojas, process payments and transactions, enhance security, prevent fraud, and comply with legal requirements. Data is also used for targeted advertising and user experience improvements through analytics and feedback.

Confidentiality

You hereby acknowledge that the Website may contain information which is designated confidential by Us and that you shall not disclose such information without our prior written consent.

Our Disclosure of your Information

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our Websites. Therefore, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private.

DharmikVibes does not sell personal data. However, information may be shared with service providers for payment processing, travel bookings, and customer support. Data may also be shared with temples and religious institutions to facilitate bookings, or in compliance with legal requirements such as fraud detection or law enforcement requests. Aggregated and anonymized data may be used for advertising purposes.

Accessing, reviewing and changing your profile

Following registration, you can review and change the information you submitted during registration, except your display name. If you change any information, we may keep track of your old information. You can change your registration information such as: address, city, state, zip code, country, phone

Control of your password

When you sign up to become a Member, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect it against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services

Other information collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Websites or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Any information that you make publicly available on the site may be potentially viewed by any party, and by posting such material it is deemed that you consent to share such information with such parties.

Data Security

All personal data is encrypted in transit using industry-standard security protocols. The platform implements strict access controls and monitoring to safeguard information. Payment transactions comply with PCI-DSS security standards to ensure the highest level of security.

Location Data Usage

Our app collects precise location data to provide users with accurate guidance to temples, pilgrimage sites, and religious events.

In certain cases, background location access may be used to:
• Send personalized alerts about nearby religious places or events.
• Provide continuous travel tracking for pilgrimage routes.
• Offer location-based recommendations relevant to spiritual journeys.

Users have full control over their location settings. Background location access is only enabled with explicit user consent, and users can disable it anytime in their device settings or within the app’s privacy preferences.

Your Rights, Data Deletion & Choices

Users have the right to access and update their personal details within the app. Data deletion requests can be made through the settings or by contacting customer support. Users can opt out of advertising by adjusting preferences in their device settings and disable location tracking through privacy settings.

User Rights & Data Deletion You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for data collection.
  • Request a copy of your stored data.

To request data deletion, contact us at [support email].

Data Retention

Personal data is retained only for as long as necessary for business, legal, and operational purposes. Upon request, data can be deleted or anonymized unless legal retention is required.

Data Sharing & Third-Party Services 

DharmikVibes may contain links to third-party sites, payment gateways, or travel partners. The platform is not responsible for their privacy practices, and users are encouraged to review their respective privacy policies.


We do not sell your data. However, we may share data with third-party service providers that help operate our app, including:

  • Analytics providers (Google Analytics, Firebase) to analyze app usage.
  • Payment processors (if applicable) for transactions.
  • Advertising networks (if applicable) to serve relevant ads.

All third parties are required to comply with applicable privacy laws.

Data Collection & Usage 
We collect the following data to improve functionality and user experience:

  • Personal Information: Name, email address, phone number (collected during account creation or voluntary input by users).
  • Device Information: Device model, operating system, IP address, and app usage analytics.
  • Location Data (if applicable): If you enable location services, we collect location data to enhance user experience (e.g., finding nearby events, personalizing content).
  • Media & Files: If you upload images or documents within the app, we access device storage with your permission.
  • Social Media Data (if applicable): If you link social media accounts, we collect profile information necessary for integration.

We collect this data for the following purposes:

  • To provide and personalize app services.
  • To improve security and prevent fraudulent activities.
  • To analyze app usage and enhance performance.
  • To comply with legal and regulatory obligations.

Permissions Transparency 
We may request access to:

Location: To enable location-based features (only if necessary and with consent).
Security

Camera & Photos: To allow users to upload profile pictures or other media.

Microphone: For audio-based interactions (if applicable).

Storage: To store and manage uploaded files.

We treat data as an asset that must be protected against loss and unauthorized access. We do not recommend transfer of sensitive information (such as credit card number) and bank account details via the Site to any third party. Users are recommended to do so offline, on the phone or via personal emails. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, “perfect security” does not exist on the Internet. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.

Children’s Privacy 

Our app is not intended for children under 13. If we discover any data collected from a minor, we will delete it promptly.

Disclaimer

We cannot ensure that all of your private communications and other personal information (including sensitive information like credit card information and bank account number) will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. As a user of the Site, you understand and agree that you assume all responsibility and risk for your use of the Site, the internet generally, and the documents you post or access and for your conduct on and off the Site.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in services or legal requirements. Updates will be posted with a revised “Last Updated” date, and users will be notified of significant changes.

Contact details

For any questions or queries about this privacy statement, practices of this Website, or Your dealings with any DharmikVibes.com Websites, you may contact:

DharmikVibes.com

A Unit of DIVVIB LIFESTYLE PRIVATE LIMITED
(CIN: U79110HR2024PTC126911)
Website: http://www.divvib.com

2nd Floor, Plot No 4, Minarach Tower, Gurugram – 122003, Haryana

Note: For deleting your information, please write to hi@dharmikvibes.com

GDPR-Compliant Privacy & Data Protection Policy

For Dharmikvibes
A venture by DIVVIB Lifestyle Pvt Ltd

Last updated: 08 Sep 2025

1. Introduction

Dharmikvibes (“we,” “our,” or “us”), a venture by DIVVIB Lifestyle Pvt Ltd, is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

This Privacy & Data Protection Policy explains how we:

  • Collect and process personal data.
  • Use, share, and protect your data.
  • Enable your rights as a data subject under GDPR.

By using Dharmikvibes’ website, mobile app, or services, you consent to the practices described in this policy.

2. Scope

This policy applies to:

  • All users of Dharmikvibes platforms and services.
  • Employees, contractors, and suppliers who handle personal data on behalf of DIVVIB Lifestyle Pvt Ltd.
  • All personal data processed in the European Economic Area (EEA), regardless of where our business operates.

3. Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Name, username, gender, date of birth.
  • Contact Data: Email address, phone number, postal address.
  • Transaction Data: Billing information, payment details (via secure processors), order history.
  • Technical Data: IP address, browser type, device details, operating system, cookies, and tracking identifiers.
  • Usage Data: Interactions with our website/app, time spent, navigation patterns.
  • Communications Data: Feedback, inquiries, emails, and messages with our team.
  • Marketing Data: Preferences for receiving newsletters, promotions, or campaigns.

4. How We Collect Data

  • Directly from you (sign-ups, purchases, forms, customer support).
  • Automatically (cookies, analytics, device identifiers).
  • From third parties (payment gateways, social media platforms, marketing partners – with your consent).

5. Legal Basis for Processing

We only process your personal data under GDPR when a lawful basis exists:

  • Consent – For marketing, newsletters, or promotions.
  • Contract – To fulfill service or product agreements.
  • Legal Obligation – To comply with tax, audit, or regulatory duties.
  • Legitimate Interest – To improve our services, ensure security, and prevent fraud.

6. Why We Use Your Data

We process your personal data for:

  1. Service Delivery – To provide, operate, and improve Dharmikvibes products/services.
  2. Account Management – To authenticate and manage customer accounts.
  3. Payments & Transactions – To securely process orders and subscriptions.
  4. Customer Support – To respond to queries and provide assistance.
  5. Marketing & Personalization – To send updates, offers, and tailor experiences (with your consent).
  6. Legal Compliance & Security – To comply with laws, prevent fraud, and ensure safe use of services.

7. Data Sharing & Third Parties

We do not sell or rent your data. We may share it with:

  • Service Providers – Hosting, analytics, marketing, and payment processors.
  • Authorities – If required by law, regulation, or legal proceedings.
  • Business Partners – Only with your explicit consent.

All third-party processors are bound by GDPR-compliant Data Processing Agreements (DPAs).

8. Data Retention

  • We retain personal data only as long as necessary for the stated purposes.
  • Typical periods:
    • User accounts – Retained until closure.
    • Financial/transaction data – Retained per applicable accounting/tax laws.
    • Support requests & communications – Retained for service quality and compliance.
  • When data is no longer needed, it is securely deleted or anonymized.

9. Data Security

We use industry-standard security measures to safeguard your data:

  • SSL/TLS encryption for data in transit.
  • Encrypted servers for sensitive data storage.
  • Role-based access controls.
  • Regular monitoring, audits, and system updates.
  • GDPR-focused staff training.

10. International Data Transfers

If personal data is transferred outside the EEA:

  • Transfers are made only to jurisdictions with adequate data protection laws.
  • Standard Contractual Clauses (SCCs) are applied where necessary.
  • Users will be notified if such transfers occur.

11. Your GDPR Rights

As a data subject, you have the following rights:

  • Right of Access – Request a copy of your personal data.
  • Right to Rectification – Correct or update inaccurate data.
  • Right to Erasure – Request deletion of your data.
  • Right to Restrict Processing – Request limits on data usage.
  • Right to Data Portability – Request transfer of your data in machine-readable format.
  • Right to Object – Object to processing based on legitimate interest or marketing.
  • Right to Withdraw Consent – Withdraw consent at any time.

To exercise your rights, contact our Data Protection Officer (DPO) at hi@dharmikvibes.com.

12. Cookies & Tracking

  • Dharmikvibes uses cookies to optimize performance, analyze traffic, and personalize services.
  • Types of cookies: Essential, Analytics, Advertising (only with consent).
  • Users may manage cookie settings through browser preferences or consent tools.

13. Data Breach Policy

  • If a breach occurs, we will notify the supervisory authority within 72 hours.
  • If the breach poses a high risk, we will also notify affected individuals without delay.

14. Data Protection Officer (DPO)

For privacy concerns, contact:

DPO – Dharmikvibes [Puneet Tandon]
📧 Email: hi@dharmikvibes.com
🏢 Address: Plot No 4, 2nd Floor, Minarch Tower, Sector 44, Gurugram 122004, Haryana, India
Entity: DIVVIB Lifestyle Pvt Ltd

15. Policy Updates

We may update this policy to reflect legal, technical, or operational changes.

The latest version will always be available on our website.

Updates will be communicated via email or notifications on our platform.